MakeSpace Tiles — Frequently Asked Questions (FAQs)
MakeSpace Kids Frequently Asked Questions (FAQs)
PRODUCT AND MATERIALS
What are MakeSpace Tiles made of
MakeSpace Tiles are made from high-quality microfiber with a soft, cushioned foam center that can absorb several times its weight in water. The tiles are lightweight, reversible, durable, and printed with long-lasting sublimation for bright colors.
Are MakeSpace Tiles safe for children
Yes. The tiles are non-toxic, hypoallergenic, and printed using a process that produces no harmful residues. They are soft under knees, gentle for floor play, and safe for daily indoor use.
Is there a smell or chemical odor
No. Sublimation printing does not create strong chemical odors. You may notice a slight new-fabric scent when first opened, but it fades quickly.
Will colors fade over time
The sublimation printing process bonds color into the fibers. Colors stay vibrant through normal use and washing. Minor color variations may occur between print batches, which is normal for custom textile printing.
CARE AND CLEANING
Are MakeSpace Tiles machine washable
Yes. The tiles are designed for real-life, everyday play.
To wash:
Machine wash cold or on a low-temperature setting
Hand wash if preferred
Line dry or lay flat to air dry
Do not bleach
Do not use high heat
Do not iron
Do spills or dirt damage the tiles
No. The tiles handle crumbs, snacks, art messes, juice drops, and everyday spills. Most messes wipe clean easily. For larger spills, wash and air dry the tile.
How should I store the tiles
MakeSpace Tiles fold easily and can be stored in a drawer, closet, on a shelf, or rolled up. Some tiles include a center webbing strap which makes storage and travel even easier.
USING YOUR TILES
What are the tiles used for
MakeSpace Tiles are a flexible play foundation used for:
Pretend play
Race track scenes
Pirate adventures
Fairy gardens
Small world and imaginative story setups
Under sensory bins
Reading corners
Tabletop play
Doll and action figure scenes
Travel play
Grandparent play
Art and craft setups
Can more than one child play on the tiles at the same time
Yes. MakeSpace Tiles are built to allow multiple children to participate comfortably. Unlike dollhouses or small playsets with cramped rooms, the open surface supports shared storytelling, cooperation, and group play.
Can adults play with children on the tiles
Yes. Adults can join without interfering with the scene. The open layout allows parents and grandparents to participate easily during floor play or tabletop play.
Can tiles be linked together for larger setups
Yes. Many families use multiple tiles to create extended layouts, multi-scene environments, and group play zones. Linking tiles allows children to expand their worlds as their stories grow.
Can tiles move from room to room without disrupting play
Yes. The tiles are light and portable. A child can begin a scene on the living room floor, move the tile to the coffee table, shift it to the kitchen counter, and finish play in the bedroom. The story continues without resetting the scene.
Can tiles be used on tables and countertops
Yes. They work on any flat surface. Children can build worlds on coffee tables, kitchen counters, or desks, making it easy to stay close to adults during work, meal prep, or family time.
Do the tiles slip on floors
The microfiber surface provides natural grip, keeping tiles stable on most wood, laminate, or tile floors.
Can MakeSpace Tiles be used outdoors
Tiles are designed primarily for indoor use. They may be used outdoors temporarily on a clean, dry surface, then brought inside afterward to protect the foam interior.
Can heavy furniture be placed on top
Light play furniture is fine. Heavy furniture should not be placed on top, as it may compress the foam layer.
SAFETY AND QUALITY
Are MakeSpace Tiles safe for babies and toddlers
Yes. The materials are soft and non-toxic. Young children should always be supervised during play.
Are the tiles heat-resistant
Tiles should be kept away from heat sources, hot appliances, and open flames. They are not designed to withstand high heat.
Why do colors vary between orders
Minor color variation is normal between production batches due to the custom sublimation process and does not affect quality or durability.
TRAVEL AND PORTABILITY
Are MakeSpace Tiles good for travel
Yes. The tiles are foldable, lightweight, and easy to pack. They are ideal for travel, hotels, RV trips, visits to grandparents, or on-the-go play.
Do tiles crease when folded
If folded tightly, small creases may appear. They relax and smooth out shortly after being laid flat.
ORDERS, SHIPPING, AND DELIVERY
Where do MakeSpace Tiles ship from
Orders are printed by our production partner, PrintKK, which has multiple facilities worldwide. Orders are routed to the facility closest to your delivery location whenever possible.
What are your shipping times
Standard shipping: 10 to 20 business days
Economy shipping: 15 to 25 business days
Express shipping: 5 to 10 business days
Shipping time does not include production time.
What is the production time
Production typically takes 3 to 7 business days. Holiday seasons may extend this timeframe.
Do you offer tracking
Yes. A tracking number is emailed once the order ships.
Do you ship internationally
Yes. Delivery times vary by country.
RETURNS AND ORDER ISSUES
What is your return policy
Because MakeSpace Tiles are custom printed as ordered, we cannot accept returns for:
Changing your mind
Choosing the wrong design
Ordering errors
Minor color variations
We do replace or refund products that arrive damaged, defective, or incorrect.
What if my order arrives damaged or with a printing error
Email makespacekidsplaytiles@gmail.com within 7 days of delivery with photos. We will address the issue promptly.
My tracking says delivered, but I did not receive my order
Please wait 24 to 48 hours, check with neighbors or your mailroom, and then contact us. We will assist in resolving the issue.